EXTIME REWARDS: THE NEW PARIS AÉROPORT LOYALTY PROGRAMME
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The My Paris Aéroport loyalty programme is evolving and has become Extime Rewards. Credit: Groupe ADP.
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As part of the roll-out of Extime, the My Paris Aéroport loyalty programme has evolved to become Extime Rewards, with effect from 3 April. Extime Rewards is a programme that aims to unite travellers around the Extime airport hospitality experience, supporting them at every stage of their journey and offering them exclusive privileges at our airports. Members are also entitled to permanent benefits. All year long, they can enjoy discounts on beauty products and car park reservations. They can also earn Extime points that can be converted into gift vouchers. The programme will gradually be enhanced to offer even more benefits, such as exclusive access to the Click & Collect service on the extime.com online shop.
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FEEDBACK ON THE “ADDITIONAL SORTING” TRIAL AT PARIS-CHARLES DE GAULLE
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Container waste arrives at the BD link loading bay and is then sorted by Paprec teams. Credit: CDGU.
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Since the summer of 2022, the Paris-Charles de Gaulle Terminals Division teams (CDG9) and those of the Networks and Access Division (CDGU) have been running an experiment in “additional sorting” at the BD link loading bay. The aim, in line with the airport's environmental roadmap, is to improve the quality of selective waste collection. Additional sorting is therefore carried out on the waste collected in the terminals, which is then deposited on the loading bays by a manager from Paprec. This experiment has borne fruit, since over the course of the experiment, a 12% increase in the rate of material recovery was observed. In view of these results, the trial could be extended during 2023/2024. In April, an industrial bottle crusher will be installed to separate the remaining packaging. The collection at source of organic waste and glass bottles will also be introduced. The aim of all these measures is to recover more than 50% of waste at the BD loading bay.
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SECURITY CONTRACTS RENEWED FOR 8 YEARS
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Lalaina Randria (DGOST) and Romain Ditto (DHAS) were heavily involved in the renewal of the security contracts, in close collaboration with the three airport divisions and the Customer Division. Credit: Sébastien Aubry for Groupe ADP.
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The renewed security contracts took effect on 1 April. This is the result of close collaboration over the past year between the three airport divisions, the Operations Division, the Procurement Division and the Customer Division. For the first time, this call for tenders concerned Paris-Orly, Paris-Charles de Gaulle and Paris-Le Bourget*. “Harmonisation was important to us, given the significant focus on passenger service quality and compliance”, explains Lalaina Randria (DGOST), Head of the Security Process. For example, specifications have been strengthened to take better account of service quality requirements, and the criteria for selecting suppliers have given greater consideration to CSR. In addition, the contracts for cabin baggage screening and terminal staff screening have been combined. “The duration of the contracts is 8 years instead of the previous 7 to offer more clarity to service providers”, explains Romain Ditto (DHAS), Procurement Manager. Bonus/penalty clauses have been incorporated, with the service provider receiving a bonus if more than 95% of passengers wait less than 10 minutes.
* for road access security checkpoints (PARIF)
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The percentage of passengers on international flights who waited less than 10 minutes at border control at Paris-Charles de Gaulle in February, 85% for Paris-Orly. The Border Police and Groupe ADP have joined forces to publish a monthly barometer of waiting times at the two Paris airports.
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ZAGREB "SCHENGENISES" ITS TERMINAL
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Traffic at Zagreb Airport is primarily driven by the domestic and Schengen segments, fuelled in particular by routes to and from Germany. Credit: Nicolas Duthilleul and Stéphane Sby Balmy for Groupe ADP.
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Croatia has just joined the Schengen area of free movement, and the eurozone. Zagreb's Franjo Tudman Airport has therefore “schengenised” its terminal and officially switched to dual status on 26 March following the completion of refurbishment works. “Four months of work were required to support this transformation of flows” , explains Nicolas Duthilleul, Chief Operating Officer for MZLZ, the company that manages the airport. “Schengen and domestic traffic now represent 70% of our flows, whereas previously 80% of traffic was generated by international routes. ” The organisation of the terminal itself has been redesigned: the flow of traffic has been restructured, including for airport community staff, signage has been updated and the police booths have been moved. Zagreb Airport, in which Groupe ADP is a shareholder through the ZAIC consortium, recorded traffic of 3.4 million passengers in 2022, or 90.9% of 2019 traffic levels.
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VIP ARRIVAL OF RAMSES II AT PARIS-CHARLES DE GAULLE
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The coffin of Ramses II has arrived at Paris-Charles de Gaulle for the “Ramses the Great and the Gold of the Pharaohs” exhibition at the Grande Halle de la Villette in Paris. Credit: @ProdetCompagnie.
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The arrival of the coffin of Ramses II, the iconic Egyptian Pharaoh, at Paris-Charles de Gaulle on 23 March from Cairo, Egypt, was an emotional and highly secure operation. A video was made of this exceptional event, from the coffin’s removal from the aircraft hold and the unpacking of its transport container, right up to its arrival under escort at the Grande Halle de la Villette, in Paris. From 7 April, it will be the centrepiece of the international exhibition “Ramses the Great and the Gold of the Pharaohs”, alongside a collection of treasures exploring the life of ancient Egypt's greatest builder.
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ORLY PRO'MOBILITÉ EXPANDS
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Orly'Pro'Mobilité, an association created in 2019, is expanding with the arrival of new members, RATP, Stef, Transavia, Nicolas and the Customs Division. Notably founded by Groupe ADP and Air France, this association aims to respond to new mobility-related issues. They will benefit from the airport's inter-company Mobility Plan run by the Val-de-Marne Chamber of Commerce and Industry, which will improve commuting conditions for more than 11,000 employees.
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LOT CONNECTS PARIS-CHARLES DE GAULLE TO THE NEW WARSAW-RADOM AIRPORT
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From 27 April, LOT Polish Airlines will be offering a summer service between Poland’s new Warsaw-Radom Airport and Paris-Charles de Gaulle. There will be three flights per week. This new airport, located 100 km south of the Polish capital, is an alternative to Warsaw Chopin Airport (WAW), which has reached its maximum legal slot limit.
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AIRBUS A380 FLIGHTS THIS SUMMER
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Ten airlines will be using the Airbus A380 for this year’s summer season, on at least 95 routes. Announced to be on the verge of extinction due to the pandemic, the world’s largest passenger aircraft is back in the spotlight as a result of soaring travel demand. Of the 10 airlines planning to operate A380s, Emirates leads the way, followed by Singapore Airlines and British Airways. Air France stopped using the superjumbo in June 2020.
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AIR TRANSPORT: SAUDI ARABIA WANTS ITS SHARE
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Saudi Arabia has embarked on an aggressive aviation strategy to increase its share of a market dominated by Gulf carriers, announcing the launch of a second Riyadh Air airline, based in Riyadh, and a large order of aircraft. Some 78 Boeing 787 Dreamliners have been ordered to prepare for the launch of its first flights at the beginning of 2025, as well as to expand the fleet of the existing national airline, Saudia, which is based in Jeddah.
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Director of publication: Bertrand Sirven
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